We value you as our customer, and want to ensure you that we are committed to upholding the trust you have placed in us as a reliable consumer packaged goods producer. Hain Celestial Europes privacy was created to ensure we preserve the confidentiality, accuracy and security of your personal information. These principles guide us in the collection, use, retention and disclosure of your personal information in all of our HCE online initiatives.

What is Personal Information?

Personal information means any information about an identifiable individual. This includes information such as your name, address, telephone number, birth date or e-mail address. As a customer, you provide HCE with this information in a variety of ways, but in every case, HCE adheres to strict guidelines when dealing with your personal information.

Collecting, Using and Disclosing your Personal Information

When you provide HCE with personal information, we inform you as to why we are collecting it.

  • HCE obtains your consent for the collection of your personal information. In some instances, where the purpose for collection is obvious, your consent is implied.
  • HCE asks for your permission to collect additional information that may be useful in serving you in the future.
  • HCE only uses and discloses your personal information for the marketing purposes identified to you when your consent was obtained.
  • HCE does not provide your personal information for marketing purposes of other organizations without your consent.

Safeguarding and Access to your Personal Information

  • HCE strives to ensure that our security measures protect against loss, theft and unauthorized access, disclosure, use or modification of your personal information.
  • HCE limits access to your personal information to those HCE associates who may need it for use in accordance with HCE's established privacy principles.
  • HCE keeps your information for as long as necessary and in order to service you better. 
  • HCE may not be able to provide you with access to your personal information where the information cannot be separated from the records of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege.
  • This website is owned and operated by Hain Celestial Europe

Security

This website strives to protect your personal information. Once the website receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.

Unlawful Activities

This website reserves the right to co-operate with local, provincial, national and international authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful user activities on this website and this reporting may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

Cookies

Like many companies, we use “cookie” technology on and off of our website. Cookies are pieces of information that a website transfers to an individual’s hard drive for purpose of keeping records. They enhance your online experience by saving your preferences while you are visiting a particular site. The cookies do not contain any personally-identifiable information and cannot profile your system or collect information from your hard drive. We do use the cookie to help us identify site features and recipes in which you have the greatest interest, so that we can provide more of what you may want.

Contests and Sweepstakes

Our site sometimes includes notices of promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you’re a winner). Within a reasonable time after the conclusion of the promotion, the personal information will be deleted from our database, unless you’ve agreed to permit us to keep it and use it to contact you again.

Third Parties Who Provide Support Services to HCE

In the course of doing business, we employ other companies and individuals to perform a variety of functions on our behalf. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. These agents may have access to personal information if it is needed to perform their functions for HCE; however, they are prohibited from using it for other purposes and they are required to maintain the information in confidence.

About Any Other Information you send to this Website

We do not collect or wish to receive any information or other materials from you through this website that may be considered personal, confidential or proprietary. All information and materials received will be considered to be non-confidential, and you will be deemed to have granted to this website an irrevocable license and consent to use, copy, display, and distribute such information and materials for any purpose whatsoever. This website will not use your name in connection with such information or materials without your prior consent.

Optional Use and Disclosure of Your Personal Information

HCE may wish to use the personal information described above, to offer or communicate with you about additional products and services provided by HCE and other organizations with which HCE has marketing arrangements. These communications may include notifications of sales, special events, store promotions and other exclusive offers. Should you choose not to consent to the use of your personal information for these additional purposes, HCE will not contact you regarding sales, special events, store promotions and other exclusive offers.

How to contact HCE

If you have any questions, concerns or complaints about privacy, or if you would like to withdraw your consent for the use and disclosure of your personal information for marketing purposes, contact Hain Celestial Europe at:
Hain Celestial Europe
Groendreef 101,
9880 Aalter