"Do right by all customers"
We succeed by exceeding customer expectations. Our commitment to premier customer service begins with understanding customer needs. It is realized through the design, manufacture and delivery of quality products and services and the personal support we provide. Each contact with a customer is an opportunity to increase customer satisfaction and win new business.
Do Right by All Our Customers means acting with the best interests of the other party in mind. We commit ourselves not only to meeting expectations, but to exceeding them.
An important word in this phrase is All: it includes every relationship at Hain Celestial Europe. We treat each other, our business partners, and our shareholders with the same care and respect with which we treat our customers. In other words, there is a customer for everything we do. While some of us directly serve the customers who purchase our products, each of us serves customers within the company.